Returns & Exchanges

At FutureYou Cambridge, we want you to feel confident in every purchase; if you are not completely satisfied, you may return your items within 30 days for a full refund or exchange. Please ensure all items are in their original, unworn condition with tags attached to qualify for a return.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship the Parcel

  Download and print your prepaid shipping label, then drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.